Vote now - help shape the topics you want to hear live at E-commerce Berlin Expo 2026!
10TH EDITION
17–18 FEBRUARY 2026 • MESSE BERLIN

Pango

Logistics, Fulfillment & Optimization
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Presentation title

AI agent for e-commerce logistics operation

Presentation description

I would love to showcase how leading Swedish e-commerce companies are automating their operations with AI agents. This automation spans the entire customer journey, from pre-purchase and checkout to the complex orchestration of logistics between the warehouse and customer notifications.

Manual work, which is often required for operational edge cases, creates a high volume of support tickets for e-commerce operators. Large-scale companies can combat this inefficiency by implementing AI agents and automated e-commerce workflows.