MediaMarktSaturn Retail Group GmbH

Customers increasingly expect more comfort, flexibility in delivery and absolute reliability. MediaMarktSaturn meets these demands with with multiple omnichannel delivery options, such as instant delivery, parcel shops in stores and parcel lockers on site. As a European pioneer in omnichannel retail, the company is setting new standards for the customer experience. At the same time, supply chain security is becoming more important as crime increases, impacting costs, quality and the reputation of retailers. With innovative digital loss prevention measures, MediaMarktSaturn effectively monitors and protects the entire logistics chain. The presentation highlights strategies and success factors for retailers operating between comfort, flexibility and security.