MS Direct AG

Cross-border e-commerce is not a hurdle. It’s a growth accelerator! In this session, you’ll learn how retailers can unlock new markets with digital customs clearance, smart carrier selection, and local return solutions. The result: faster delivery times, fewer checkout drop-offs, and a seamless post-purchase experience that delights customers across borders.

What you’ll learn:

Operational efficiency:

• Streamline cross-border processes through end-to-end automation
• Gain full visibility with one platform for all international shipments

Market expansion:

• Securely enter new markets such as Switzerland, the UK, and Norway
• Optimise last-mile delivery with local carrier integrations

Customer experience:

• Deliver the same seamless post-purchase journey abroad as at home
• Transform returns from a cost factor into a driver of customer loyalty