FandS AI Solutions

What if you could promise faster deliveries and convert more shoppers, without touching your supply chain?

36% of customers abandon their purchases because delivery date promises are too slow (source: DHL 2025 E-Commerce Trends Report). Yet in many cases, the actual delivery is faster than the promise shown at checkout. This gap between promise and reality silently kills conversions.

In this talk, we’ll share practical insights on delivery promises and show how predictive AI can help.

By leveraging your existing order, warehouse, and shipping data, predictive AI enables you to provide faster delivery promises for over 50% of orders. Fulfillment processes remain unchanged, and you’ll see higher conversion and stronger customer satisfaction. As an add-on, combining this approach with the latest GenAI capabilities allows you to detect, understand, and proactively resolve issues across the supply chain early on.

After years of successfully implementing and scaling AI delivery prediction systems at Fortune 500 level, we’ve learned this: The future of e-commerce logistics is not only about faster operations. It is also about smarter promises that highlight the strengths of your logistics.

What you will take away from this talk:

• Revenue & CX lift: How clear, faster delivery dates drive more sales, increase trust and satisfaction, and reduce support cases.
• How it works behind the scenes (non-technical): Breakdown of how predictive models outperform rule-based systems in accuracy, and which pitfalls to avoid.
• Quick actions: Practical tips to improve delivery promises immediately, even without AI (data audits, how to display promises, etc.)

This session is ideal for anyone involved in e-commerce, from operations teams to tech and growth professionals, who wants practical ways to boost conversion and customer satisfaction while leveraging current processes and capabilities.