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10TH EDITION
17–18 FEBRUARY 2026 • MESSE BERLIN

Kaizen Institute

Logistics, Fulfillment & Optimization
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Presentation title

Driving the Paradox: Scaling E-commerce Growth with Operational Efficiency

Presentation description

E-commerce businesses face a critical challenge: how to scale rapidly while maintaining operational efficiency. Growth often introduces complexity rising costs, increased demand, and the risk of operational bottlenecks. In this session, we will explore how leading companies manage this paradox by optimizing their processes, leveraging automation, and aligning their operations with their growth strategies. Through real-world case studies, we will show how organizations have applied technology, lean practices, and smart logistics to boost efficiency while sustaining growth. We will share practical insights and actionable strategies to optimize operations, reduce costs, and scale seamlessly without compromising service quality or profitability.

Key Takeaways

  • How to balance rapid growth with optimized operational efficiency
  • Real-world examples of businesses that successfully overcame operational bottlenecks
  • The role of automation and AI in improving speed and accuracy while reducing costs
  • Practical insights into lean processes and continuous improvement strategies
  • Frameworks to scale operations efficiently without sacrificing customer satisfaction