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10TH EDITION
17–18 FEBRUARY 2026 • MESSE BERLIN

It Goes Forward

Logistics, Fulfillment & Optimization
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Presentation title

A new way for returns; Sending from customer to customer

Presentation description

Most returns go back to the warehouse, often to be discarded. I will show cases, data and methodology to have a much smarter and cleaner way for returns: Peer to peer returns. Meaning, not always sending items back to the warehouse. But routing unused return items to another customer. Saving up to 40% costs and CO2 reduction!